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Just one month after Sportsgirl introduced a new mobile sales channel with QR codes, the company has introduced another technology innovation that allows users to share photos of themselves trying on new outfits in the company’s stores.

 

With all the debate in the retail industry over wages, GST thresholds and falling productivity, it’s refreshing to see a bricks and mortar store putting effort into making sure customers are always given new and interesting ways to shop.

 

Here are five lessons smart retailers can learn from Sportsgirl’s eagerness to evolve and adapt.

Argos has opened pop up gift shops in London train stations Paddington and Waterloo this week.
 

The temporary stores, which aim to appeal to time-poor London commuters, offer customers the opportunity to order goods for collection the same day.

 

The pop up shops, which Argos said are styled as giant gift boxes, offer 75 Christmas gifts. Customers scan a unique QR code relating to a particular product. Their item is then checked and reserved using Argos’ mobile site, meaning they can collect it later that day or at another convenient time from an Argos store of their choice.

iphone and shopping trolleyA new IBM survey of more than 30,000 consumers released today demonstrates that, while shoppers are optimistic about the future, they have developed attitudes during the global recession over the past several years that still dictate their behaviour:  They buy what they need, search for items on sale and wait longer to purchase, and they have embraced the use of technology throughout every step of the process.