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We love an infographic here at Rhubarb and this new one commissioned by eBay outlines how Aussie shoppers are shopping with their smartphones in the lead up to Christmas. What we found interesting is the fact that 15% of smartphone shoppers are purchasing items from a competitors online platform whilst in a bricks & mortar store. And that 47% of shoppers are negotiating better discounts with retailers by showing lower prices from other stores.  

iphone and shopping trolleyA new IBM survey of more than 30,000 consumers released today demonstrates that, while shoppers are optimistic about the future, they have developed attitudes during the global recession over the past several years that still dictate their behaviour:  They buy what they need, search for items on sale and wait longer to purchase, and they have embraced the use of technology throughout every step of the process.

Sales. An integral part in every retailers calendar, so why so often do they become an excuse for some stores to leave their windows baron and their merchandise shabby?
 
The word SALE plastered across a window no longer has the same impact as it once did, largely because at least half a dozen retailers will be on sale at any one time in the year. So that sense of urgency, that excitement of an ‘event’ has less impact. That coupled with the rise of online shopping where Australians have become wise to the fact they can buy for less over the internet has again diluted the impact of our traditional sale.
 
However, markdowns are a fact of retail life and getting ‘clean’ in preparation for new stock is as much part of the calendar as anything else. The way retailers approach the matter of clearance, however, varies widely, and for some – think Harrods – it is a highly marketable event just like any other promotion. And it’s only once a year so still has that prestige status.
 
So what’s the best way to present a mark-down sale? How can we bring innovation to our windows and visual merchandising? Here are just a few examples of how some stores skin that cat: