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Ebay is opening a pop-up shop just off Oxford Street in London’s West End in December which will allow customers to shop using their mobile phones.

 

The pop-up shop on Dean Street will feature pictures of a range of products from various brands, and shoppers will be able to choose the product they want and scan QR codes to buy them.

 

The QR codes will take them to the eBay site where the transaction can be completed.Shoppers without smartphones will be able to use one of eBay’s own devices so they can still try out the experience.

iphone and shopping trolleyA new IBM survey of more than 30,000 consumers released today demonstrates that, while shoppers are optimistic about the future, they have developed attitudes during the global recession over the past several years that still dictate their behaviour:  They buy what they need, search for items on sale and wait longer to purchase, and they have embraced the use of technology throughout every step of the process.

Topshop imageThere’s been a lot of news recently about Topshop beaming down in Chicago, but putting the US to one side for a moment, what about Chile?

 

Topshop has had outposts in the country’s Paris department stores for some years now, but the first standalone shop only opened in the middle of last month.

 

Located in the Alto Las Condes mall in Santiago, the new store’s arrival has been trumpeted across the city, and in the upscale shopping centre itself the prime public area has been taken over by a Topshop and London-themed installation. From the outside this modestly sized, single-floor shop has everything that you would expect, with the familiar logo standing proud of the shopfront and the two full-height glass windows containing three modishly dressed mannequins a piece.

In the early days of the Internet, online retailing itself was an innovation. Online retailers were an amazing departure from catalogs, mail order, and brick and mortar stores, offering consumers a new option for buying goods (sometimes in their pajamas). But the honeymoon has been over for a long time now, and if online retailers want to succeed these days, they have to deliver. Whether it’s through innovative marketing or knock-your-socks-off amazing customer service, these online retailers are making a difference and making things work in a really smart way. Read their stories, and get inspired by their innovation at work.