What do you think of when you hear ‘luxury retail’? Big name brands? Personal service? High-quality products at equally high prices? Once upon a time luxury retail was very much aimed at those with deep pockets. It was about having the very best products with service
Sometimes when looking forward it’s good to take a peek over your shoulder as well. There’s a lot that can be learnt from what’s come before, whether it’s triumphs, mistakes, or hints of what might be the next big thing. With that in mind we’ve
Innovations are born each day, but how to apply them is another story. In this feature we take a look at the top 50 innovations from outside the retail industry that might just shed some light on what’s next for retail. See how diverse industries from
Spectacles company Warby Parker recently updated its mobile app to include a novel implementation of Apple's face recognition technology exclusive to the iPhone X. The glasses app uses the smartphone's front-facing TrueDepth camera to map the user's face and create an ideal fit for a new
Loyalty schemes for retail customers have been around for a long time--but the latest, from Finland's pet speciality retailer Musti Group, offers something rather different. Musti, and agency TBWA/Helsinki, are claiming to have invented the "very first customer loyalty program for dogs." "Biscuit" is a "smart"
Nike has launched an in-store service that lets people customise a pair of shoes and then manufactures them in less than 60 minutes. Upon entering the Nike By You Studio in New York, shoppers are given a pair of white Presto shoes embedded with sensors in the heel.
Mastercard has teamed up with crystal seller Swarovski on a virtual reality app that immerses shoppers in a "home" where they can browse and purchase items using Masterpass. The app, developed for the Atelier Swarovski home décor line, lets users who have a VR headset for
Sustainable outdoor clothing brand Patagonia has for years hosted ‘Worn Wear’ pop-up events, where customers are able to hand in old clothing for exchange or repair. The events proved so popular that now the company has now launched a permanent Worn Wear online space where customers
Ikea and 72andSunny Amsterdam Share How They Worked Together to Launch AR App Ikea Place. Last week as Apple announced the launch of its upcoming devices, Ikea announced it would be launching Ikea Place—an app for the new iOS 11 operating system and built on Apple’s
Graphene is a ‘wonder molecule’ composed entirely of carbon atoms… Extracted from graphite, the material used in pencils, its unique composition gives it remarkable properties. It conducts electricity better than copper; it is stronger but lighter than steel; and it is impermeable to gases. Its benefits are
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