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Traditional retailers are being drawn into an unusual paradox. When customers shop online, use search engines or websites then the different systems are able to change the layout to recommend products based on personal preferences, past behaviour and demographics. This includes using their search history and

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American Express has partnered with retailers Birchbox, Bonobos and Rent the Runway to present Online’s Day Off. This two-day event includes a thought-leadership panel on September 18th and a shopping event on the 20th. It will showcase innovative ways that e-commerce leaders are converting their online

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