In these times of intense hardship and global pandemic, some retailers are responding by rolling up their sleeves, changing their working models and helping the cause. Others have been fast to pivot, finding new ways to connect with their customers and it's here I believe we will see the rise
From normalising discussions around mental health to embracing imperfection in a post Insta-perfect media landscape, the continuously transforming perspectives of millennials and Gen Zers on crucial issues are radically redefining brand-consumer relations. In a retail landscape saturated with attempts at authenticity, what can set brands apart
The concept store has changed. Once it was about selling a certain lifestyle. The new retail concept store is a space where a brand is exploring a new direction, idea, initiative or concept – if you will. These concept stores are a departure from the norm for the brands.
For years now, traditional retail stores have been under attack. Consumers love the convenience and selection of shopping online, leaving brick-and-mortar stores to be dubbed a dying breed. In fact, over 3,800 stores closed in the US in 2018 alone and we saw some of our most cherished
Whether it’s navigating busy aisles during a sale or queuing up to try on jeans in unflattering changing rooms, shopping can be a tiring and arduous task. But a raft of new technology is changing this by making it easier, more sociable and fun to part with
Three hosted an event recently with guest speaker Howard Saunders, a prominent Retail Futurist who has helped his clients to survive and thrive by taking a fresh look at what they do, how they do it and what they stand for. Here we share his
Zara has unveiled a new click-and-collect pop-up store at Westfield Stratford in east London. The temporary concept store, which will remain open until May this year, has been launched while the flagship store in the shopping centre is being refurbished. The new store has been built with
Amazon has always looked for ways to hook online shoppers into its vast ecommerce ecosystem, and one of its key approaches has been through its annual Prime membership. This comes with a host of perks, such as free shipping, music- and video-streaming, unlimited photo storage,
Clothing retailer Gap officially launches its new subscription boxes designed for newborns called BabyGap OutfitBox. Gap first started testing the program with select customers earlier this year in May. When a customer signs up for the program they list their child’s gender, size, and choose from
In-home delivery is fast becoming a growing trend within the online retail landscape, and just as news comes that Walmart is testing an in-home delivery solution, rival Amazon is reported to be developing its own method for making deliveries inside customer’s homes, and even further,
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