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UK grocery chain Waitrose is hoping to enhance the customers experience by investing in a multi-million pound program, which includes the introduction of a concierge-style welcome desk in stores. A range of personalized services will be offered there, including online ordering, gift wrapping and dry

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Hointer is a new 'microwarehouse' concept store at the Stanford Shopping Center, Palo Alto that's controlled entirely by customers’ mobile phones. Created for the time-poor male who likes to shop for clothing (specifically jeans) quickly and efficiently it combines innovative in-store mobile applications and POS technology with traditional shopping. Hointer

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